TABLE OF CONTENTS
- Products Covered
- Summary
- Entering the APN
- (Optional) Bandwidth Allowance Monitoring
- Requesting Assistance
Products Covered
MobileMustHave Wireless direct data plans:
- P1000 Plan - Requested Swap by MobileMustHave
ONLY FOLLOW THIS ARTICLE IF YOUR PLAN PURCHASED EXACTLY MATCHES THE PLAN LISTED ABOVE
Summary
MobileMustHave has reached out to you regarding a new P1000 SIM card that we are upgrading you to. This guide is to assist you with connecting to your new P1000 Cellular Data Plan as some settings will need to be changed to have the modem negotiate with these networks.
An APN is like a username and must be updated to tell the carrier what network you should be on. Failing to update this will result in you not being able to connect. You must update these APN settings for your data plan to connect and function properly starting on May 1st.
Entering the APN
To enter the APN for your cellular data plan, you will first need to access the local admin panel for your device.
To do so, please use this guide: Accessing Peplink Admin Page
Once you have logged into the Peplink admin page, navigate to the Dashboard tab and select the cellular details button of the modem you wish to add this data plan to.
From the pop-up window, scroll down to Cellular Settings, make sure to select the proper SIM slot A or B based on where your SIM card is located. Change the section corresponding to the correct SIM card.
Select Custom under Operator Settings, which will allow you to type in the APN field the following text:
iot.tmowholesale
Save and Apply your changes at the bottom of the page. Your dashboard page should now refresh. Give your plan a few moments to connect.
(Optional) Bandwidth Allowance Monitoring
This step is optional, but if you would also like to set up bandwidth monitoring to automatically shut off your plan before you go over your usage, you can follow the steps at this link. The data will reset on the 1st of each month regardless of your billing date. We suggest setting a limit of 950 (for P1000) so you know you have 50GB left of emergency data left if you hit the limit without knowing.
Requesting Assistance
If you feel you are not getting anywhere or there is another issue you can always reach out to our team directly by initiating a ticket here on the support portal or by emailing info@mobilemusthave.com
Thank you for being the best part of MobileMustHave.com!