Products Covered


Article Summary

If you have purchased a data plan through MMH, below you will find the steps for requesting activation of your data plan. 


If you purchased your plan outside of MMH,  please get in touch with your provider directly for the proper activation steps and settings for your plan.


Cellular Data Plan Activation & Quick Start Guides


Please select the plan that you purchased at MobileMustHave.com listed below.  



P500 or P1000 PlanR300/R300+, R500, or R1000 5G Plan
B300/B300+ Plan

  


M-Series Plans 

(No Physical SIM Card Required)


*Not sure which plan you picked? Check your email receipt or contact us at [email protected].


SIM Card Installation


Peplink devices accept full-size or nano SIM cards. Please note that this does not apply for M-Series Multi-Carrier Data Plans. 

If you are unsure which size your router accepts, ALWAYS start with the biggest size first. 


Please note the following:
  1. SIM cards can be in a variety of sizes. The correct size for your router will fit perfectly with almost no extra space on either side.
  2. You will notice two slots per modem. The metal piece of your SIM should be facing the other SIM slot in that modem. This means if it is in the top slot, the metal piece should face down and if it is in the bottom slot, the metal piece should face up.
  3. When inserted, the SIM card should audibly click into place and should be flush with the router. If it is poking out, it is probably not inserted correctly.

Make sure to install the correct size SIM card into your device. Always assume the largest size to avoid losing SIM card in the device! Check your device specifications for SIM size.


If you insert a nano SIM card into a device designed for full-size SIM cards, you will need to send the device in for repair which will incur a fee and may cause damage to the device not covered by warranty.


Please review the video below for instructions on how to properly insert your SIM card:





Requesting Assistance

If you feel you are not getting anywhere or there is another issue you can always reach out to our team directly by initiating a ticket here on the support portal or by emailing [email protected]


Thank you for being the best part of MobileMustHave.com!