Table of Contents


Products Covered

  • Peplink Max and Transit series devices. Balance series devices may have slightly different screen shots but the concept is identical on how to apply license. 


Summary

Optional license keys are available for certain Peplink models including Speedfusion licensing as well as WIFI as WAN licenses and other licenses that allow you to access advanced features. To activate these licenses follow the steps in this article. 


Obtaining License

Before applying the license you must first purchase the license. To purchase visit http://mobilemusthave.com and enter your serial number at checkout. Your serial number is printed on the bottom of the device on the manufacturer sticker. You can also access the serial number on the admin console under the status tab. See screenshot below. 



Once you have your serial number search Mobilemusthave.com for the license product you need. Enter your serial number at checkout. If you are uncertain which license you need contact us at MobileMustHave.com. 


License Key

After your purchase the license request will be submitted to Pepwave. You should receive your license key within 24 hours via email. The code will be a long string of letters and numbers similar to the below. 

Applying License


Highlight the entire license key and copy the license key to your clipboard using the cut and paste feature on your computer.


Make sure you are connected to your Pepwave device either with an ethernet cord connected to the LAN port of the Pepwave or by connecting to the Pepwave WiFi. Access your Pepwave Admin Console by opening a web browser and entering http://192.168.50.1 into the address bar. This will bring up the admin console. The default username is admin and the default password is admin. If you previously accessed the admin console you would have been asked to change the password. Enter the password you selected if this is the case. If you do not remember your password you can reset your password following these steps:  https://support.mobilemusthave.com/support/solutions/articles/67000401827-pepwave-soft-hard-reset-options


Click the System Tab at the top of the admin panel. Then click on Feature Add-ons sub-menu on the left. Enter your serial number using the paste command (CTRL+ V) or right mouse click in the dialog box and press Paste. Then click Activate. See Screenshot below. Note license application will cause the system to reboot. 


Reboot

Your unit will automatically reboot. Wait 1-2 minutes and for SOLID green lights to appear on the Status light of your Pepwave. Then you can access the admin page again and your requested features will be unlocked as the license key has been applied.


Requesting Assistance

If you feel you are not getting anywhere or there is another issue you can always reach out to our team directly by initiating a ticket here on the support portal or by emailing info@mobilemusthave.com


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