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MobileMustHave Wireless direct data plans:
ONLY FOLLOW THIS ARTICLE IF YOUR PLAN PURCHASED EXACTLY MATCHES THE PLAN LISTED ABOVE
If you are interested in using your Pepwave modem on MMH Wireless R300 or R1000 Cellular Data Plan, some settings may need to be changed to have the modem negotiate with these networks. An APN is like a username and must be updated to tell the carrier what network you should be on. Failing to update this will result in you not being able to connect. You must update these APN settings for your data plan to connect and function properly.
Entering the APN
Navigate to the Dashboard tab and select the cellular details button of the modem you wish to add this data plan to.
Scroll down Cellular Settings, select Custom under Operator Settings. Make sure to select the proper SLOT A or B based on where your MMH R300 or R1000 sim card is located. Change the section corresponding with the correct sim card.
This will enable the APN box where you can enter the APN information. For the MMH R300 or R1000 Wireless plan the APN you need to enter "vzwinternet" entered without the quotes as shown in the image below.
Additional Configuration Step (R1000 only)
For R1000 customers, there is an additional setting that needs to be changed. In the Physical Interface Section - please set the "Enforced TTL setting to 64
(Optional) Bandwidth Allowance Monitoring
This step is optional, but if you would also like to set up bandwidth monitoring to automatically shut off your plan before you go over your usage, you can follow the steps at this link. The data will reset on the 1st of each month (R1000) and the 9th of the month (R300) regardless of your billing date. We suggest setting a limit of either 250 (for R300) or 950 (for R1000) so you know you have 50GB left of emergency data left if you hit the limit without knowing.
Note: save your settings!
At the bottom of the details menu, please click "Save and Apply" to apply the settings changes you have made.
If you feel you are not getting anywhere or there is another issue you can always reach out to our team directly by initiating a ticket here on the support portal or by emailing email@example.com
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