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MobileMustHave Wireless direct data plans:
DO NOT FOLLOW THIS ARTICLE IF YOU HAVE A LEGACY RESELLER/DATA REFERRAL PLAN WITH US.
If you are interested in using your Pepwave modem on MMH Wireless B500 Cellular Data Plan, some settings may need to be changed to have the modem negotiate with these networks. Typically selecting "AT&T" or leaving your modem on "auto" under carrier selection will allow the unit to connect however manually setting the APN is strongly advised to ensure the top performance of your plan and faster connection times.
Entering the Custom APN
Navigate to the Dashboard tab and select the cellular details button of the modem you wish to add this data plan to.
Scroll down Cellular Settings, select Custom under Operator Settings. Make sure to select the proper SLOT A or B based on where your MMH B800 is located. Change the section corresponding with the correct sim card.
This will enable the APN box where you can enter the APN information. For the MMH Wireless plan the APN you need to enter "broadband" entered without the quotes as shown in the image below.
As shown in the screenshot above. We recommend also setting the LTE/3G network selection box to LTE as the 3G network has been disabled by AT&T as of February 22, 2022.
(Optional) Bandwidth Allowance Monitoring
This step is optional, but if you would also like to set up bandwidth monitoring to automatically shut off your plan before you go over your usage, you can use the screenshot above as guidance. The data will reset on the 17th for everyone, and it is suggested to shut off 450 so you know you have 50GB left of emergency data. The B500 will likely work over 500GB but is contracted to work for 500GB so setting this is a safe bet to give you a safety net if usage is close to the limit.
If you feel you are not getting anywhere or there is another issue you can always reach out to our team directly by initiating a ticket here on the support portal or by emailing firstname.lastname@example.org
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