Table of Contents

Products Covered

  • All Pepwave Devices


The following article outlines how to download a diagnostic report commonly required to facilitate a warranty replacement or to reinstate a warranty on Pepwave devices. 

Obtaining Diagnostic report. 

Please follow the steps below to obtain a Diagnostic Report from a Peplink or Pepwave device:

  1. Connect to the Web Admin Interface with a web browser.
  2. Go to Status > Device. Click the Download button next to the Diagnostic Report field.
  3. A prompt will appear for saving the file containing the Diagnostic Report to your computer.

Requesting Assistance

If you feel you are not getting anywhere or there is another issue you can always reach out to our team directly by initiating a ticket here on the support portal or by emailing

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