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The following article outlines how to download a diagnostic report commonly required to facilitate a warranty replacement or to reinstate a warranty on Pepwave devices.
Obtaining Diagnostic report.
Please follow the steps below to obtain a Diagnostic Report from a Peplink or Pepwave device:
- Connect to the Web Admin Interface with a web browser.
- Go to Status > Device. Click the Download button next to the Diagnostic Report field.
- A prompt will appear for saving the file containing the Diagnostic Report to your computer.