TABLE OF CONTENTS

Products Covered

MobileMustHave Wireless direct data plans:

  • P1000 Plan
  • P500 Plan


ONLY FOLLOW THIS ARTICLE IF YOUR PLAN PURCHASED EXACTLY MATCHES THE PLAN LISTED ABOVE


Summary

If you are interested in using your Pepwave modem on a MMH Wireless P1000 or P500 Cellular Data Plan, some settings may need to be changed to have the modem negotiate with these networks. An APN is like a username and must be updated to tell the carrier what network you should be on. Failing to update this will result in you not being able to connect. You must update these APN settings for your data plan to connect and function properly. 


Entering the APN


Navigate to the Dashboard tab and select the cellular details button of the modem you wish to add this data plan to. 

Click the cellular details button of the cellular modem you wish to change


Scroll down Cellular Settings, select Auto under Operator Settings. Make sure to select the proper SLOT A or B based on where your sim card is located. Change the section corresponding with the correct sim card. Under the auto setting, it should automatically find the APN "fast.t-mobile.com."


(Optional) Bandwidth Allowance Monitoring

This step is optional, but if you would also like to set up bandwidth monitoring to automatically shut off your plan before you go over your usage, you can follow the steps at this link.  The data will reset on the 1st of each month regardless of your billing date. We suggest setting a limit of 950 (for P1000) and 450 (for P500) so you know you have 50GB left of emergency data left if you hit the limit without knowing. 

Requesting Assistance

If you feel you are not getting anywhere or there is another issue you can always reach out to our team directly by initiating a ticket here on the support portal or by emailing [email protected]


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