MobileMustHave R500 and R1000 Data Plan APN Settings Instructions

Table of Contents

• Products Covered
• Summary
• Entering the Custom APN
• Requesting Assistance

Products Covered

MobileMustHave Wireless direct data plans:

• R1000 5G Plan
• R500 Plan

ONLY FOLLOW THIS ARTICLE IF YOUR PLAN PURCHASED EXACTLY MATCHES THE PLAN LISTED ABOVE

Summary

If you are interested in using your Peplink modem on a MMH Wireless R1000 5G or R500 Cellular Data Plan, some settings may need to be changed to have the modem negotiate with these networks. An APN is like a username and must be updated to tell the carrier what network you should be on. Failing to update this will result in you not being able to connect. You must update these APN settings for your data plan to connect and function properly. 

Entering the APN

Navigate to the Dashboard tab and select the cellular details button of the modem you wish to add this data plan to. 

Scroll down Cellular Settings, select Custom under Operator Settings. Make sure to select the proper SLOT A or B based on where your MMH sim card is located. Change the section corresponding with the correct sim card. For the MMH R1000 5G and R500 Wireless plan the APN you need to enter "V5GA01INTERNET" entered without the quotes as shown below:

(Optional) Bandwidth Allowance Monitoring

This step is optional, but if you would also like to set up bandwidth monitoring to automatically shut off your plan before you go over your usage, you can follow the steps at this link.  The data will reset on the 10th of each month regardless of your billing date. We suggest setting a limit of 950 (for R1000) and 450 (for R500) so you know you have 50GB left of emergency data left if you hit the limit without knowing. 

Requesting Assistance

If you feel you are not getting anywhere or there is another issue you can always reach out to our team directly by initiating a ticket here on the SUPPORT PORTAL or by emailing info@mobilemusthave.com

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