Table of Contents
Products Covered
MobileMustHave Wireless direct data plans:
- B300 Plan
- B300+ Plan
Summary
If you are interested in using your Pepwave modem on MMH Wireless B300 Cellular Data Plan, some settings may need to be changed to have the modem negotiate with these networks. Typically selecting "AT&T" or leaving your modem on "auto" under carrier selection will allow the unit to connect however, manually setting the APN is strongly advised to ensure the top performance of your plan and faster connection times.
Entering the Custom APN
Navigate to the Dashboard tab and select the cellular details button of the modem you wish to add this data plan to.
Scroll down Cellular Settings, select Custom under Operator Settings. Make sure to select the proper SLOT A or B based on where your MMH B300 is located. Change the section corresponding with the correct sim card.
This will enable the APN box where you can enter the APN information. For the MMH Wireless plan the APN you need to enter "broadband" entered without the quotes as shown in the image below.
(Optional) Bandwidth Allowance Monitoring
This step is optional, but if you would also like to set up bandwidth monitoring to automatically shut off your plan before you go over your usage, you can use the screenshot above as guidance. The data will reset on the 5th for everyone, and it is suggested to shut off 250 so you know you have 50GB left of emergency data. The B300/+ will likely work over 300GB but is contracted to work for 300GB so setting this is a safe bet to give you a safety net if usage is close to the limit.
Requesting Assistance
If you feel you are not getting anywhere or there is another issue you can always reach out to our team directly by initiating a ticket here on the support portal or by emailing [email protected]
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